DIMENSION OF PATIENT SAFETY CULTURE

Abstract

Background: Patient safety is a serious public health issue. Several studies reported security problems in healthcare systems in various countries. The impacts were varied, starting from mild pain, disability, death, and also high cost of service. This study attempted to review the culture of patient safety from several studies and to identify factors that influence them.

Methods: This study was conducted with systematic mapping studies related to patient safety culture. There were 40 research articles were evaluated from various online sources that related from Pubmed, MEDLINE, web of science, and google scholar. It was conducted by entering keywords which appropriate to the topic, such as culture of patient safety and factors that influenced them. The obtained results were then analyzed and discussed to produce conclusions.

Results: Adverse events were common problems. Healthcare employees had roles in creating safe and high quality services. One of them was through implementation of a culture of patient safety. There were several factors which support a culture of patient safety, namely leadership, teamwork, patient care, evidence-based, communication, learning, just, and patient-centered.

Conclusions: Patient safety has not yet become a culture in health care. Adverse events are like an iceberg phenomenon. Efforts to develop factors which support a culture of patient safety need to be encouraged by health care provider organizations.

Keywords: Culture, Patient Safety, Dimension, Quality, Health Care

DOI: https://doi.org/10.26553/jikm.2017.8.1.1-9